Documentation · Sales · Customers

Customer management software connected to your ERP sales cycle

Centralize customer records, contact details, tax and legal information, sales history and financial indicators in the SUIGEST360 ERP customer management system.

Overview

A customer record connected to sales operations.

Each customer has a unique record used throughout quotations, delivery notes, invoices and customer returns.

  • Automatic customer code
  • Company or individual customer
  • Taxable or exempt tax status
  • Complete contact information
  • Legal information
  • Active or inactive status
  • Sales history
  • Financial indicators
Customer list

Browse and search customers.

The customer list displays the main information for every customer in an interactive table.

  • Actions in the first column
  • Customer code
  • Customer name
  • Phone
  • Address
  • City
  • Customer type
  • Tax status
  • Active or inactive status
  • Instant search
  • Column sorting
  • 50 rows displayed by default
  • Pagination
Creation

Create a new customer.

Use Add Customer from the customer list. SUIGEST360 automatically assigns a unique customer code.

  • Customer type is required
  • Phone number is required
  • Email is optional but must be valid when provided
  • Active status is enabled by default
  • Customer codes are automatically generated in the CUS-000001 format
Identity

Company or individual.

A customer record can represent either a business or an individual.

  • Type: Company or Individual
  • Company name
  • Contact person
  • First name
  • Last name
  • Phone
  • Mobile
  • Email
  • Address
  • City
  • Internal notes
Tax and legal information

Store administrative customer details.

SUIGEST360 stores the main legal and tax references associated with the customer.

  • Tax status: Taxable or Exempt
  • Registration number
  • Tax number
  • VAT number
  • Statistical number
  • Article number
Customer profile

View a complete customer record.

The customer profile brings together identity, contact information, status and sales activity.

  • Customer name and code
  • Customer type
  • Tax status
  • Active or inactive status
  • Phone and mobile
  • Email
  • Address and city
  • Contact person
  • Legal information
  • Notes
Indicators

Monitor the customer commercial position.

The customer profile automatically calculates indicators from related documents.

  • Quotation count
  • Delivery note count
  • Invoice count
  • Customer return count
  • Total invoiced
  • Total paid
  • Remaining amount
To avoid double counting, a delivery note already converted into an invoice is not added a second time to the financial totals.
Sales history

Review customer operations.

The sales history combines the customer commercial documents and orders them from newest to oldest.

  • Quotations
  • Delivery notes
  • Invoices
  • Customer returns
  • Date
  • Document type
  • Reference
  • Amount
  • Direct access to the related document
Excel

Import and export customers.

The Customers list provides Excel functions to simplify customer data management.

  • Import .xlsx or .xls files
  • Download the import template
  • Export the customer list to Excel
Using the SUIGEST360 Excel template is recommended before importing new customer records.
PDF

Generate the customer profile as PDF.

The customer profile can be generated as a professional PDF containing customer information and sales history.

  • Company information
  • Company logo
  • Customer information
  • Indicators
  • Sales history
  • Automatic pagination
  • Optional company stamp
  • Direct printing
Editing

Update a customer record.

The Edit action allows customer information to be updated without changing the customer code.

  • Customer type
  • Tax status
  • Contact information
  • Legal information
  • Active or inactive status
  • Notes
Deletion

Delete a customer.

A customer can only be deleted when no commercial document is associated with that customer.

  • Deletion allowed when no related documents exist
  • Deletion blocked when quotations exist
  • Deletion blocked when delivery notes exist
  • Deletion blocked when invoices exist
  • Deletion blocked when customer returns exist
This protection prevents the removal of customers already used in the company sales history.

Need help with Customers?

If you experience an issue with a customer record, Excel import, PDF or sales history, open a request through the SUIGEST360 support portal.

Open support portal